Last Updated: 02-01-2026

Welcome to Classy Fits.

This page sets out clear and essential information about our policies relating to orders, shipping, returns, payments, and privacy. We prioritise transparency and aim to provide accurate, easy-to-understand details about how we operate as a United Kingdom–focused online store. Classy Fits is operated by Hefbud Limited, a company registered in Hong Kong.

At a Glance Overview

Subject Details
Trading Name Classy Fits
Legal Entity Hefbud Limited
Company Registration Hong Kong Company Registration No. 78574978
Governing Law Applicable UK Consumer Law
Primary Target Market United Kingdom only
Return Location Unit 3, Tungsten Park, Bardon Rd, Coalville LE67 4BL, United Kingdom
Currency British Pounds (GBP £)

1 – TERMS OF SERVICE

Our Terms of Service outline your rights and obligations when placing an order through our website. These terms apply to all purchases made with Classy Fits.

They cover, among other matters:

  • Your rights under the UK Consumer Rights Act 2015

  • Order placement and payment processing

  • Account-related responsibilities

  • Lawful use of the website

  • Our tax and VAT position

Tax & VAT Information:
Classy Fits operates as an international retailer. For standard orders delivered within the United Kingdom, the amount shown at checkout is the total payable to us. Should our VAT status change in the future, the Terms of Service will be updated and all required tax information will be reflected at checkout. For orders above £135, please consult the Shipping Policy regarding potential import duties.

The complete Terms of Service are available on the dedicated Terms of Service page.

2 – REFUND & RETURN POLICY

Customer satisfaction is important to us. Our Refund & Return Policy explains how cancellations, returns, refunds, and consumer rights claims are managed.

Change-of-mind returns:

  • Permitted within 30 days of delivery

  • Items must be unused and in original condition where reasonably possible

UK Consumer Rights:
Where a product is faulty, unsafe, misdescribed, or not fit for purpose, you may be entitled to:

  • A repair

  • A replacement

  • A refund

For faulty items, reasonable return shipping costs are covered. All returns are handled through our United Kingdom fulfilment centre (this is not a visitor location):

Unit 3, Tungsten Park, Bardon Rd, Coalville LE67 4BL, United Kingdom

Further details can be found in the Refund & Return Policy.

3 – SHIPPING POLICY

We deliver exclusively within the United Kingdom, and all orders include free standard shipping.

Shipping overview:

  • Orders are processed within 1–2 business days

  • Average delivery time is 4–7 business days after dispatch

  • Estimated total delivery timeframe is 5–9 business days

  • Tracking is provided for every shipment

We take reasonable measures to ensure that no additional import charges apply to standard orders upon delivery.

Additional information is available in the Shipping Policy.

4 – PRIVACY POLICY

We take your privacy seriously. Personal data is handled in accordance with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Our Privacy Policy explains:

  • What personal data we collect

  • How and why it is used

  • Use of third-party services (including Shopify, analytics providers, payment processors, and couriers)

  • How data is stored and protected

  • Your rights under UK privacy law

  • International data transfers involving Hong Kong and service partners

Full details are provided in our Privacy Policy.

5 – COOKIE POLICY

Our Cookie Policy explains how cookies are used to operate the website and improve your browsing experience.

It includes information on:

  • The types of cookies used

  • Essential versus optional cookies

  • Analytics, preference, and advertising cookies

  • How to manage or withdraw cookie consent

  • Your rights under UK privacy legislation

The complete Cookie Policy is available on our website.

6 – PAYMENT METHODS

We offer a selection of secure payment options to ensure a smooth checkout experience.

Accepted payment methods include:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, UnionPay, JCB

  • Express Checkout: Shop Pay, Apple Pay, Google Pay

  • Alternative Payments: PayPal

Security:
All payments are encrypted. Shopify Payments complies with PCI DSS standards, and full card details are never stored on our systems.

Currency & Taxes:
All payments are processed in British Pounds (GBP £). As an international retailer, prices shown at checkout are final. If you experience payment difficulties, please verify your details, contact your bank, or reach out to our support team.

More information is available in our Payment Methods policy.

COMPANY INFORMATION

Trading Name: Classy Fits
Legal Entity: Hefbud Limited
Hong Kong Company Registration No.: 78574978

Authorised Return Address:
Unit 3, Tungsten Park,
Bardon Rd,
Coalville LE67 4BL,
United Kingdom

Registered Business Address:
Unit 7, 8/F, Tower B,
83 King Lam Street,
Cheung Sha Wan, Kowloon,
Hong Kong SAR

All prices displayed on the website are final. Classy Fits operates as an online-only international retailer.

For UK customers, standard orders are managed to ensure no additional import VAT or duties are charged upon delivery. For orders exceeding £135, any statutory import VAT or customs duties applied by UK authorities remain the responsibility of the customer.

CONTACT INFORMATION

Preferred contact method: Email or contact form
Response time: We aim to respond within 24 hours

Customer Support Email: info@classyfits.co.uk
Customer Support Phone: +44 7533083755

Customer Service Hours (London Time / GMT):
Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM